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To make your experience as smooth as possible, we’ve compiled a list of the most common questions we receive. If you don’t find the answer you’re looking for, feel free to contact us directly, and we’ll be happy to assist you.
Yes. We use the correct pressure and cleaning method for each surface to ensure your home is cleaned safely without damage.
Pressure washing is used on hard surfaces like concrete. Soft washing uses low pressure and specialised solutions for walls and roofs. We choose the right method for every surface.
Yes. We use professional, eco-friendly cleaning solutions designed to be effective while minimising environmental impact.
Yes. Plants are pre-wet before cleaning, monitored during the job, and rinsed again afterwards. A dedicated neutraliser is applied to protect vegetation. We recommend keeping pets inside during cleaning for safety.
In some cases, there can be short-term effects due to the nature of cleaning solutions designed to kill organic matter such as mould and algae. Any impact is temporary, and normal watering helps plants recover quickly.
No. As long as we have access and any required instructions, you do not need to be present.
Light rain is usually not an issue. If weather conditions are unsafe or could affect results, we will reschedule. Safety always comes first.
Most residential jobs take between one and three hours, depending on size and level of buildup.
Most homes benefit from an annual clean. Coastal and high-humidity areas may require more frequent cleaning.
Pricing is based on square metres, with allowances made for surface condition and how heavy the buildup is.
Yes. Our minimum charge is $250, which covers setup, equipment, professional-grade products, and safe completion of the job.
Yes. All quotes are free and provided before any work begins.
Absolutely. Photos help us provide faster and more accurate estimates.
Yes. We are fully insured for your peace of mind.
Yes. We offer a 100% satisfaction guarantee. If you are not happy with the result, we will return and make it right.
Yes. On treated surfaces, we provide a 6-month mould and algae guarantee. If it returns within that time, we will re-treat the affected areas.
We stand by our work. All services are backed by a 100% satisfaction guarantee, along with a 6-month mould and algae guarantee on treated surfaces. We use professional methods, eco-friendly products, and take care to protect your property before, during, and after every clean.
